Practice Management

Nina (f)

Nina Chhoeng is available to help you with any non-medical or administrative aspect of your health care or treatment. 

Steve (m)

Finance & business manager

Kirsten (f)

Operations manager

Elizabeth (f)

Elizabeth is our Patient Liason Officer, working closely with site managers across all three of our sites to resolve patient complaints and provide solutions.

Administration

Administration Staff - They perform important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records, summarising, and carrying out searches and practice audits.

Lynne
Michelle
Linda

Reception

Reception Staff

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

Why do the staff ask for details regarding my request for an appointment?

 

The reception staff will ask for an indication of the nature of your problem, as they include the information in the appointment booking or telephone consultation screen. The clinician can then triage this during their clinic, to make sure there’s nothing that needs to be dealt with urgently. If you are happy to disclose the information, it will help to get you an appointment with the most appropriate clinician.

Natalie
Wendy
Chris
Hannah
Lyn (f)
Roxanne (f)
Debra (f)

Secretaries

Secretaries

Jan
Lisa (f)
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